Privacy Policy

Data Protection at Panda Zino Casino

We are committed to protecting your personal data and keeping you informed about how we use it. This privacy policy explains what happens to the information that you provide when using our website or creating an account with us.

Information We Collect and Process

Name, email address, password, date of birth, location (country or region)
Details about your gaming activity on our platform (game played, amount wagered)

We may collect this information when you register with us, place a bet, play games or use certain features on our website.

Purpose of Data Processing

We need to process your personal data in order to provide the service that you have requested (e.g. create an account, make bets)
Personalize the gaming experience for you and recommend games based on your preferences
Comply with relevant laws or regulations in our operating jurisdiction(s) or applicable regions

We may also collect anonymized data about your interactions on our website to improve its functionality, identify trends or opportunities for optimization. However, this data will not be tied back to individual players.

Data Sharing and Transfers

We share personal data with third-party game providers who deliver games through our platform
Share anonymous and aggregated usage statistics with relevant industry partners and regulatory bodies (if required by applicable regulations)
Transferring your account information to another jurisdiction or regulatory area in the course of expanding operations (if you give us explicit consent, this might be done directly). You can ask for a copy of data transferred out from any country outside EU within 3 months. We do not guarantee automatic replication of the user details but shall try our best with a prompt answer within those time limits.

For further information about third-party processing, please see Section 5.

Data Storage and Security Measures

We will store your personal data for as long as is necessary to provide the services you have requested or to comply with any regulatory requirements. After this period has elapsed, we may delete some of these records but keep anonymized logs (see above).

Our site uses encryption and Secure Sockets Layer technology (SSL) to protect user information during transactions on our platform.

Your Rights

You have the right to access any personal data we hold about you, under GDPR regulation
You can request us to delete your account at anytime after making an email notification and confirmation
We are committed to complying with all applicable regulations regarding your rights as a user.

How We Deal With Complaints or Data Breaches

We will investigate any complaints or data breaches promptly and, if necessary, notify affected players directly via email. If there has been an unauthorized access or breach to sensitive player information, we'll work with regulators and affected authorities as is reasonably required by them for all involved parties to address it properly.

Contact Us

If you have any questions about our data protection policy or would like more detailed information on how your personal data is used, please contact us via email. We are happy to answer your queries and help resolve any issues that may arise.