Terms and conditions

1. General Terms

These General Terms ("Terms") govern your relationship with Panda Zino Casino (the "Casino"). By creating an account, depositing funds, or participating in any game, you agree to be bound by these Terms and our Privacy Policy.

2. Definitions

In these Terms:

1.1. "Customer" means a player who creates an account and/or deposits funds with the Casino.2.1. "Game" refers to each online game offered on our website or mobile application, including but not limited to slots, table games, live casino games, and others.

3. License and Regulatory Information

The Casino is operated by Panda Zino LTD (the "Operator") and operates without a recognised iGaming license from a jurisdiction that is subject to strict regulatory oversight, such as the United Kingdom Gambling Commission ("UKGC"). As such, it does not benefit from the consumer protections afforded to customers of UK-licensed operators.

4. Your Account

   1. By creating an account with us, you warrant and represent that:

      a) You are at least eighteen (18) years old or the minimum age required in your jurisdiction.b) Your account registration information is accurate and complete;c) You will not access or use our services for any unlawful purpose.

   2. If we suspect that one of your accounts may have been used by a person below the permitted age limit, you agree to provide proof of identity and/or age documentation as required by law.

5. Funds Handling

   1. The Casino uses various payment methods as described on our website or mobile application.
   2. All transactions are subject to verification checks by us.
   3. Fees associated with deposits, withdrawals, or other transactions will be displayed before you confirm the transaction.
   4. You acknowledge that you have read and understood these Terms regarding fees.

6. Game Rules

All Games offered on our platform are governed by specific rules which can be found within each Game's Help section.

7. Bonus Offers and Promotions

   1. Bonuses, whether free spins or real-money bonuses, come with terms that must be fulfilled before you may withdraw any winnings.
   2. All bonus offers will be communicated to you via email, push notifications (if enabled), in-game messages, our website, or through the mobile app.

8. Self-Exclusion and Account Restrictions

   1. We offer self-exclusion options as per our Privacy Policy for players who wish to temporarily or permanently exclude themselves from accessing their accounts.
   2. Temporary self-exclusions range from a few days up to several weeks, while permanent exclusions require contact with our support team.

9. Dispute Resolution

If you have any disputes regarding your account, deposits, withdrawals, or gameplay issues, please email us.

10. Jurisdiction and Choice of Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where we are incorporated without giving effect to any conflict of law principles.

11. Changes to These Terms

We may modify these Terms at any time, so please review this document regularly for updates.

12. Contact Us

To get assistance or discuss your account, please contact us via email.

By continuing to access our platform and services after having read these Terms and Conditions, you acknowledge that they are fair, reasonable, and provide a clear basis for understanding the relationship between yourself and the Casino.